Frequently Asked Questions
Is my deposit refundable?
The deposit is non-refundable. However, if you are unable to make your reservation the deposit can be used towards another rental the same calendar year minus a re-booking fee.
Where is the pickup location?
Ealge Mountain, UT 84005
How long does the checkout process take?
Between 30 - 45 minutes.
What size hitch do I need?
A 2 5/16" ball.
How much does the trailer weigh?
Please refer to the trailers tab for specific weight information.
Can my truck pull the trailer?
Please refer to your owners manual for vehicle towing information.
How long is the trailer?
Please refer to the trailers tab for specific length of each trailer.
Does the fresh water tank come filled?
No, we recommend that you fill the tank once you reach your destination. However, if you are unable to fill it at your destination and do not have city water hookups, we can fill the tank for a small fee upon request.
Do I have to empty the sewer tanks before drop-off?
Yes, if you do not return the trailer empty you will be charged an emptying fee.
Am I expected to clean the trailer prior to drop-off?
Yes, we send the trailer clean and expect it to return the same. If you do not return the trailer clean you will be charged a cleaning fee.
What do I do if the trailer is damaged?
Call us immediately to report the damage.
Do I need to carry insurance on the trailer?
No, but the liability insurance for the tow vehicle must extend back to the trailer.